Partner with a company that prioritises your business goals

From scheduled onsite maintenance to IT emergencies Extra Cloud is dedicated to supporting your business IT needs, whatever they may be.

Managed IT Support, Services & Solutions

Managing and maintaining the IT infrastructure of a business is a complex task which demands an equally sophisticated support strategy. Having a strong on-boarding process is important to keep the Client environments operations, setting goals, expectations and team introductions. To ensure the performance of our clients’ IT infrastructure, Extra Cloud offers five key types of IT support which can be deployed on a per needs basis or as part of an IT management strategy.

Our IT Support Services

Our Melbourne based team of IT engineers and consultants manage all of our support services. We offer flexible hours including after-hours support and have a same day response guarantee. Our services are entirely scalable with a fixed monthly price. To provide our clients with support for a dynamic range of IT challenges, we have the following support services:
IT Support Helpdesk
IT Support Helpdesk
An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians.
Remote IT Support
Remote IT Support
Extra Cloud offer managed IT support services & solutions for corporate partners of all sizes in Australia. We have the tools, staff, and expertise you need to ensure your business is running smoothly
Onsite IT Support
Onsite IT Support
Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.

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Our Differences ​

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Send us a message

Contact us today using this form and our support team will reach out as soon as possible.