IT Support

Managing and maintaining the IT infrastructure of a business is a complex task which demands an equally sophisticated support strategy. Having a strong on-boarding process is important to keep the Client environments operations, setting goals, expectations and team introductions. To ensure the performance of our clients’ IT infrastructure, Extra Cloud offers five key types of IT support which can be deployed on a per needs basis or as part of an IT management strategy.

Our IT Support Services

Our Surrey based team of certified IT engineers and consultants manage all of our support services. We offer flexible hours including after-hours support and have a same day response guarantee. Our services are entirely scalable with a fixed monthly price.

Our IT Support Services

IT SUPPORT HELP DESK
An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians.
ONSITE IT HELPDESK
Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.
REMOTE IT SUPPORT
Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely.
NETWORK SUPPORT
All devices Firewalls, Access Points, Routers, Switches, traffic utilization are monitored by our Network Operations Centre team for proper operations.

Send us a message

Contact us today using this form and our support team will reach out as soon as possible.

Our Differences ​

5/5

Send us a message

Contact us today using this form and our support team will reach out as soon as possible.